Customer support

Contact hours

Our customer service team is email based and are available from 8am to 5.30pm Monday to Friday (excluding Bank Holidays).

Parents, business and transport users

Please contact us at customerservice@squidcard.com

Schools

Please contact us at support@squidcard.freshdesk.com to raise a ticket with the sQuid Support team.

If you have sent a message and have not received a reply in 5 working days, please check your spam folder before sending another message.