Customer support
Contact hours
Our customer service team is email based and are available from 8am to 5.30pm Monday to Friday (excluding Bank Holidays).
Parents, business and transport users
Please contact us at customerservice@squidcard.com
Schools
Please contact us at support@squidcard.freshdesk.com to raise a ticket with the sQuid Support team.
If you have sent a message and have not received a reply in 5 working days, please check your spam folder before sending another message.